Terms and Conditions


"On-line" contract of sale means the distance contract, that is the legal transaction having as its object products stipulated between a supplier, Euromarchi s.r.l. with headquarters Via Letizia 45 / c 55022 Bagni di Lucca (LU), VAT number 0039012046, REA Lu- 80034, cap.soc. 500,000.00 fully paid up and a consumer customer within a distance selling system organized by the supplier who, for this contract, only uses the remote communication technology called "internet". All contracts, therefore, will be concluded directly through the access by the consumer customer to the website of Euromarchi srl, where, following the procedures indicated, will come to conclude the contract for the purchase of the asset. A consumer is defined as the physical person who purchases goods and services for purposes not directly related to their professional activity. Below are the sales conditions that will remain effective until they are changed by the supplier. Any changes to the conditions of sale will be effective from the time they are published on the website mentioned above.


The customer can only purchase the products in the catalog of the website at the time of placing the order. The order can not be made in relation to products that, although present in the catalog, are indicated as not available. In any case, the products shown in the catalog are offered until the end of their availability. The image accompanying a product may not be fully representative of its characteristics, but differ in color, proportion, dimensions and accessory elements in the figure. All sales prices of the products displayed in the catalog, for which they constitute an offer to the public pursuant to art. 1336 of the Civil Code, include the current tax provisions. The purchase contract is perfected through the exact compilation and consent to the purchase manifested through the adhesion given "on-line". The customer can pay for the goods ordered using the payment methods indicated "on-line" at the time of purchase.


Euromarchi s.r.l. will deliver to customers the products ordered by couriers and / or shippers of trust. In case of absence of the recipient at the time of delivery will be left a notice and the customer must personally contact the courier or shipper as soon as possible in order to agree on the mode of delivery. Delivery times, which will never exceed in any case those provided by the current legislation in force for 30 days. from the date of receipt of the order, may vary depending on the courier or shipper used. The delivery times are in any case referred to the products present in the warehouse when ordering. For some destinations, if the goods to be shipped have a volume / weight that does not allow shipping by air, they will be sent by sea, extending delivery times. The customer will still be warned before shipping and will have the opportunity to cancel the order and obtain the return of the amount paid. Delivery will mainly be carried out on the street level. However, no responsibility can be attributed to the supplier for delayed or non-delivery due to force majeure or unforeseeable circumstances. If it is not able to deliver the goods ordered as a result of its occurrence unavailability, even temporary, Euromarchi s.r.l. it will promptly notify the customer by e-mail. Any amount already paid by the customer will be reimbursed as soon as possible, and in any case no later than thirty days from receipt of the purchase order.


The company Euromarchi s.r.l. assumes no responsibility for the disservices due to force majeure such as accidents, explosions, fires, strikes and / or lockouts, earthquakes, floods or other similar events that prevent, in whole or in part, to execute in time agreed to the contract . The company Euromarchi s.r.l., will not be liable to any party for damages, losses and costs incurred as a result of the non-execution of the contract, for the aforementioned causes, having the consumer the right to the return of the price paid. Likewise, the company Euromarchi s.r.l., is not responsible for any fraudulent or illicit use that may be made by third parties, credit cards, checks and other means of payment, upon payment of the purchased products. The company Euromarchi s.r.l., in fact, at no time during the purchase procedure is able to know the credit card number of the buyer who, by opening a protected connection, is transmitted directly to the Banking Institute managing the service; likewise the company Euromarchi s.r.l., is not able to check the correct and lawful origin of the credit that comes from the customer upon receipt of the goods.


The consumer undertakes and obliges, once the on-line purchase procedure has been completed, to provide for the printing and preservation of the present general conditions, which, moreover, will have already been viewed and accepted before the purchase, as well as the specifications of the product being purchased. It is strictly forbidden for the purchaser to enter false data, and / or invented, and / or fancy data, in the registration procedure necessary to activate the process for the execution of the present contract and the relative additional communications; the personal data and the e-mail address must be exclusively the real personal data and not of third persons, or of fantasy. It is expressly forbidden to make double registrations corresponding to a single person or enter data of third parties. The company Euromarchi s.r.l. reserves the right to prosecute any violation or abuse, in the interest and for the protection of common consumers.


The right of withdrawal applies only to individuals (consumers) who act for purposes that can be considered unrelated to their business. Therefore, purchases made by retailers and / or VAT number holders and companies and organizations are excluded from the right of withdrawal. The customer (consumer) who receives the goods may have a "rethinking" for the non-compliance of the product to its expectations after having viewed it, or for incorrect purchase, and then decide to return it by exercising the right of withdrawal. The right of withdrawal can be exercised only with regard to the product purchased in its entirety; it is not possible to exercise withdrawal only on part of the product purchased. The purchased product must be returned intact, unused and in its original packaging, complete in all its parts (including packaging and any documentation and accessory equipment). The customer (consumer) has the right, within a period of 14 days from receipt of goods, to exercise the right of withdrawal by sending a written notice to the geographical address of the supplier's office in Borgo a Mozzano (LU) Italy, Viale Europa Unit 1/3 fraz. Chifenti by registered letter with acknowledgment of receipt. The communication can be sent, within the same term, also by mail (info@euromarchi.it) provided it is confirmed by registered letter with acknowledgment of receipt within the following 48 hours. It is essential to summarize your data, the number and date of the order in question, as well as the product you intend to return. The shipment by the customer must be made by courier within ten working days from the communication to the customer, by e-mail, of the address to which the goods are shipped and the Return Authorization Number. The shipment, until the certificate of receipt by Euromarchi s.r.l., is under the responsibility and risk of the customer. Upon receipt of the goods, Euromarchi s.r.l. will verify its integrity and reimburse the customer the amount of the returned product, excluding transport costs if you anticipate it.


By filling out the space available on the web, the customer authorizes the company Euromarchi s.r.l. to use their credit card, or other card issued in place of the same, and to charge on their current account in favor of the same company the total amount evidenced as the total amount of the purchase made "on-line". The whole procedure is carried out through a secure connection, directly connected to the Bank Institute, owner and operator of the "on-line" payment service, to which the company Euromarchi s.r.l. can not log in. If the consumer were to exercise the right of withdrawal, as articulated in point 6 of the general conditions, the amount to be reimbursed will be credited to the same credit card.


The company Euromarchi s.r.l. has the right to terminate the contract signed by simply informing the customer with appropriate and justified reasons; in this case the customer will be entitled exclusively to the refund of any sum already paid. The obligations assumed by the customer referred to in point 5, as well as the guarantee of the successful completion of the payment made by the customer with the means referred to in point 2, are essential, so that, by express agreement, the customer's default of only one of these obligations will determine the legal resolution of the contract pursuant to art. 1456 of the Civil Code, without the need for a judicial decision, without prejudice to the right of the company Euromarchi s.r.l. to sue for compensation for further damage.


Any dispute concerning the application, execution, interpretation and violation of purchase contracts stipulated "on-line" through the aforementioned website is subject to Italian jurisdiction; these general conditions are reported, to the extent not expressly provided for therein, to the combined provisions of Legislative Decree No. 50 of 15/01/1992, of Decree No. 185 of 22/05/1999, of Legislative Decree No. 206 of 6 / 09/2005 and of the legislative decree n 21 of 21/02/2014 and subsequent modifications. For any dispute between the parties regarding the present contract, the judge of the place of residence or domicile of the client, where located in Italy, will be competent. In all other cases, territorial jurisdiction is the responsibility of the Court of Lucca (Italy).